Privacy Policy

We are committed to protecting your privacy. Contact us if you have any questions or concerns regarding the use of your personal data and we will be happy to assist you. By using this site and/or our services, you agree to the processing of your personal data as described in this privacy policy.

Definitions

Personal data - any information related to an identified or identifiable individual.

Processing - any operation or set of operations performed on personal data or sets of personal data.

Data Subject – an individual whose personal data is being processed.

Child – an individual under the age of 16.

Us / us (capitalized or not) – the company keerok.

Data Protection Principles

We are committed to adhering to the following data protection principles:

• The processing is legal, fair, transparent. Our processing activities have legitimate grounds. We always consider your rights before processing personal data. We will provide you with information about the processing upon request.
• Processing is limited to the purpose. Our processing activities match the purpose for which the personal data was collected.
• Processing is carried out with a minimum of data. We collect and process only the minimal amount of personal data required for any purpose.
• Data processing is time-bound. We will not retain your personal data longer than necessary.
• We will do our utmost to ensure the accuracy of the data.
• We will do our utmost to ensure the integrity and confidentiality of data.

Data Subject Rights

The data subject has the following rights:

• Right to information - this means you must know if your personal data is being processed; what data is collected, where it comes from, and why and by whom it is processed.
• Right of access – this means you have the right to access data collected from/about you. This includes your right to request and obtain a copy of your personal data gathered.
• Right to rectification – this means you have the right to request the correction or deletion of your personal data that is inaccurate or incomplete.
• Right to erasure – this means that under certain circumstances, you can request that your personal data be deleted from our records.
• Right to restrict processing – meaning that certain conditions apply, you have the right to restrict the processing of your personal data.
• Right to object to processing – which means in some cases, you have the right to object to the processing of your personal data, for example in the case of direct marketing.
• Right to object to automated processing – meaning you have the right to object to automated processing, including profiling; and not to be subject to a decision based solely on automated processing. You can exercise this right whenever there is a profiling outcome that produces legal effects concerning or significantly affecting you.
• Right to data portability – you have the right to receive your personal data in a machine-readable format or, if feasible, as a direct transfer from one processor to another.
• Right to lodge a complaint – in the event we deny your request under access rights, we will provide a reason why. If you are not satisfied with how your request was handled, please contact us.
• Right to the assistance of the supervisory authority – this means you have the right to the help of a supervisory authority and the right to other legal remedies such as claiming damages.
• Right to withdraw your consent – you have the right to withdraw any consent given for the processing of your personal data.

Data We Collect

• Information you have provided us with: This may be your email address, your name, your billing address, your personal address, etc., primarily the information necessary to provide you with a product/service or to enhance your customer experience. We record the information you provide us so that you can comment or engage in other activities on the website. These details include, for instance, your name and email address.
• Automatically collected information about you: This includes information automatically stored by cookies and other session tools. For example, your IP address information, your test scores (if applicable), etc. This information is used to enhance your customer experience. When you use our services or view the content of our website, your activities may be logged.

How We Use Your Personal Data

We use your personal data to:

• Providing you with a service. This includes, for example, registering your account; providing you with other products and services you have requested; providing you with promotional items upon your request and communicating with you regarding these products and services; communicating and interacting with you; and informing you of changes to the services.
• Enhance Your Customer Experience
• fulfill a legal or contractual obligation
• contact you again if needed

We use your personal data for legitimate reasons and/or with your consent. Due to the conclusion of a contract or the fulfillment of contractual obligations, we process your personal data for the following purposes:

• identify you
• provide you with a service or send you / offer you a product
• communicate either for sales or invoicing

Based on a legitimate interest, we process your personal data for the following purposes:

• to send you personalized offers;
• Manage and analyze our customer base (purchasing behavior and history) to enhance the quality, variety, and availability of the services offered/provided;
• conduct customer satisfaction surveys;
• contact us

As long as you haven't informed us otherwise, we plan to offer you services related to your browsing behavior. With your consent, we process your personal data for the following purposes:

• send you newsletters and campaign offers;
• for other purposes for which we have requested your consent

We process your personal data to fulfill obligations arising from the law and/or use your personal data for options provided by law. We reserve the right to anonymize the personal data collected and to use such data. We will not use data outside the scope of this policy unless it is anonymized. We keep your billing information and other information collected about you as long as necessary for accounting reasons or other legal obligations, but no longer than 12 months. We may process your personal data for other purposes not mentioned

Contact Information

You can reach us through our contact email address: contact@keerok.tech

Who Else Can Access Your Personal Data

We do not share your personal data outside of the above prerogatives. In some cases, personal data about you is provided to our trusted partners to enable the provision of the service or to enhance your customer experience. We work exclusively with processing partners capable of ensuring an adequate level of protection for your personal data. We disclose your personal data to third parties or officials when we are legally required to do so. We may disclose your personal data to third parties if you have consented to it or if there

How We Secure Your Data

We do our utmost to protect your personal data. We use secure protocols for communication and data transfer (such as HTTPS). We employ anonymization when appropriate. We monitor our systems for potential vulnerabilities and attacks. Although we do our best, we cannot guarantee the security of information. However, we commit to informing the relevant authorities about data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything reasonably possible to prevent security breaches and assist authorities in the event

Children

We do not intend to collect or knowingly gather information from children. We do not target children with our services.

Cookies and Other Technologies We Use

We use cookies and/or similar technologies to analyze customer behavior, administer the website, track users' movements, and collect information about users. This is done to personalize and enhance your experience with us. A cookie is a small text file stored on your computer. Cookies store information used to help make websites function. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions. We use cookies for the following

Contact Information

If you have any questions or concerns regarding the privacy policy, please contact us at hello@keerok.tech.

Changes to This Privacy Policy

We reserve the right to make changes to this privacy policy. The last modification was made on February 17, 2024.