Amélioration process, maintenance des automatisations et transition des applications vers Microsoft

Context: A prominent player in the education sector sought to enhance its operational efficiency. Their initial need revolved around streamlining existing processes, particularly in maintaining automation systems and transitioning applications to Microsoft platforms.

Challenge: The organization faced a significant operational hurdle: their existing automation processes were not efficiently managed, leading to increased downtime and resource allocation concerns. The importance of seamless processes was critical, as delays directly affected educational service delivery and stakeholder satisfaction.

Solution: Keerok implemented a robust automation strategy using technologies such as Make and Airtable. This solution involved re-engineering existing workflows, establishing clear maintenance protocols for automation processes, and facilitating a smooth transition of applications to Microsoft platforms. The focus was on creating a user-friendly interface while ensuring a seamless integration to maximize operational efficiency.

Results: The project yielded remarkable improvements: downtime was reduced by 40%, and operational efficiency increased by 55%. Additionally, stakeholders reported a 30% improvement in satisfaction due to quicker response times. The ROI was significant, transforming their operational framework and reinforcing their commitment to delivering quality educational services while minimizing costs.